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Frequently Asked Questions

1) How does SafeShop work?

SafeShop is the largest independent online trading verification website. Primarily it is our mission to make shopping on the UK internet as safe as shopping on the UK high street. We also contribute research and commission reports geared to raising the profile of UK online business.

2) What can we do for you?

If you meet the SafeShop Good Business Standards you are eligible to apply to be accepted as a member to the SafeShop Approval Program. Once a member you will be able to use our official logo on your website, access our Members Only resource centre and have subscription to our exclusive newsletter.

3) Do you have to be a limited company?

Not at all. We currently accept sole traders, partnerships and any type of limited or public company, providing it meets the SafeShop Good Business Standards.

4) What benefits will accreditation bring?

Most of your customers look for independent assurance on your website that your business is trustworthy. Hearing it from you isn't enough. It is proven that websites complete more sales when they have independent verification. It is a boost for your business' reputation which otherwise money couldn't buy.

5) How do I contact you?

Visit our Contact Us page.

6) Which countries do you accept?

Any business from England, Scotland, Wales and Northern Ireland may apply.

7) What happens if I subscribe but I am not accepted?

We will e-mail you to tell you why your application has been declined. Then you can decide either to correct what was preventing you being accepted, or we can refund the subscription fee back to you.

8) Do you have any guarantee?

We don't make any outrageous claims we can't back up, but based on consulation with our members, joining SafeShop will increase customer perception of your site and in turn increase your sales and number of sales being closed. The SafeShop logo puts your customers at rest. Since our conception, we have in place a 30 Day "No Questions Asked" Money Back Guarantee - if you're not happy, then neither are we.

 
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